INDUSTRY
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HEALTHCARE PROVIDER
Deliver A More Connected Healthcare Provider Experience
Meet the Ever-Changing Needs of Your Patients and Care Team
Your care team’s ability to communicate with patients along their health journey is vital to the mission of supporting care plans and reducing readmissions. By connecting people, resources, data, and solutions, you can optimize operations and reduce risk while increasing operational efficiency and profitability. When it comes to the digital transformation of your healthcare system, nothing’s more important than a flexible communications solution.
QUALITY OF CARE
Improve Patient Outcomes
Help your care team members communicate seamlessly so they’re more accessible—to each other and to patients. Be ready anytime, anywhere to collaborate about care, provide patient support, and respond to emergencies.
- Integrate communications into workflows
- Keep electronic health records up to date
- Proactively check in with patients
ACCESS TO CARE
Create a Better Patient Experience
First, give patients many ways to connect with you—support multiple inbound and outbound communication channels. Then, streamline behind-the-scenes systems that keep up with data and information.
- Go digital for scheduling, referrals, and transfers
- Automatically send patient reminders
- Improve revenue cycle inquiries
EFFICIENCIES IN CARE
Personalize & Coordinate Care Plans
Give patients in any location the most appropriate, convenient, and cost-effective care by using telehealth video and proactive outreach.
- Provide remote access to specialists and care teams
- Monitor preventative, chronic, home, and end-of-life care plans
- Reduce no shows and leakage
PATIENT CARE TEAM MANAGEMENT
Take Care of Your Patient Care Teams
Replace outdated, manual processes with streamlined, automated workflows that leverage automated communications tools. You’ll free care team members to focus more on delivering care—and less on delays and rework.
- Introduce click-to-find for team members
- Ensure that communications are closed loop
- Include each care team's entire circle of contacts