DIGITAL
billed annually
$ 62
99
monthly -
Unlimited Email, Web Chat, messaging
-
Bring your own digital channel
-
AI powered self-service automation
-
Intelligent Routing
-
Customer Journey Intelligence
-
Customizable employee and supervisor desktop
-
Visual workflow orchestration
-
Bring your own chatbot
-
Powerful reporting and analysis
Popular
VOICE
billed annually
$ 103
monthly
-
Inbound and outbound voice
-
AI powered self-service automation
-
Intelligent routing
-
Call recording
-
Customer Journey Intelligence
-
Customizable employee and supervisor desktop
-
Visual workflow orchestration
-
Bring your own chatbot
-
Powerful reporting and analysis
ALL MEDIA
billed annually
$ 167
31
monthly -
All Digital Capabilities
-
All Voice Capabilities
-
Blended Media - simultaneously serve digital and voice inquiries
-
Voice Enlargement - drive employee performance